Customer information form
Use the customer information form to provide Kela with the information needed to arrange interpreter services for you. The Centre for Interpreting Services for the Disabled needs for instance your e-mail address or phone number and data on the communication methods that you use. A suitable interpreter will be assigned to your booking on the basis of the data you have provided.
On the customer information form you should also indicate whether or not you wish to use an interpreter list.
Forms and instructions
Customers with hearing impairment
Customers with speech impairment
Customers with vision and hearing impairment
Send the customer information form online:
- Complete the form and save it in PDF format on your computer.
- Log in to Kela’s e-service at www.kela.fi/omakela (in Finnish) or www.fpa.fi/mittfpa (in Swedish).
- Select Vammaisten tulkkauspalvelu (Interpreting services for the disabled) as the subject of your message, and attach the customer information form to the message.
You can also mail it to:
- Complete and print out the form.
- Kela, PL 10, 00056 KELA.
Keep your customer information up-to-date
If your information changes, contact the Centre for Interpreting Services for the Disabled or send a new customer information form to Kela online or by mail.