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Customer information form

Use the customer information form to provide Kela with the information needed to arrange interpreter services for you. The Centre for Interpreting Services for the Disabled needs for instance your e-mail address or phone number and data on the communication methods that you use. A suitable interpreter will be assigned to your booking on the basis of the data you have provided.

On the customer information form you should also indicate whether or not you wish to use an interpreter list.

Forms and instructions

Customers with hearing impairment

Customers with speech impairment

Customers with vision and hearing impairment

Send the customer information form online:

  • Complete the form and save it in PDF format on your computer.
  • Log in to Kela’s e-service at (in Finnish) or (in Swedish).
  • Select Vammaisten tulkkauspalvelu (Interpreting services for the disabled) as the subject of your message, and attach the customer information form to the message.

You can also mail it to:

  • Complete and print out the form.
  • Kela, PL 10, 00056 KELA.

Keep your customer information up-to-date

If your information changes, contact the Centre for Interpreting Services for the Disabled or send a new customer information form to Kela online or by mail.

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Last modified 27/2/2023