Eligibility

Reimbursements of travel costs may be available for trips that

  • you make on your own
  • you make with an accompanying person
  • your accompanying person or family member makes on their own.

Trips made by an accompanying person

The travel costs of an accompanying person are reimbursed to the extent that the client and the accompanying person travel together. Any trips that the accompanying person makes by him- or herself are reimbursed only if they begin and end at the client's home address. This is the case for example if the client has to stay back for treatment and the accompanying person returns alone.

Reimbursement is available if the treatment staff thinks that the client’s health is such that an accompanying person is necessary. Usually there can only be one accompanying person.

If the need for an accompanying person is obvious, no professional opinion is required. This includes situations where the patient is a child or a frail elderly person.

Trips made by a family member

If the doctor treating you thinks that it is necessary for a family member to accompany you to treatment, a reimbursement can be paid also for the travel costs of your family member. A family member’s participation in treatment must always be confirmed by a doctor’s statement or a certificate issued by the healthcare provider (form SV67).

The travel costs of accompanying persons and family members are reimbursed based on the lowest-cost available means of transport.

When claiming reimbursement for the travel costs of an accompanying person or family member, refer to the patient’s personal information and travel details in the claim.