Who is entitled to a familiar taxi driver?

You can get a reimbursement for your travel costs from Kela if you travel to a public or private healthcare provider for one of the following reasons:

  • illness
  • pregnancy
  • childbirth
  • obtaining a COVID-19 certificate
  • rehabilitation (you must have a decision about the rehabilitation from Kela or the public healthcare system).

Learn more about the types of journeys for which a reimbursement is available from Kela:

Maximum copayment is EUR 25

You must pay a copayment of up to 25 euros for each one-way trip. Any costs above the copayment are reimbursed by Kela. If the trip costs less than the copayment, you will have to pay full price. 

Keep the receipt or other reliable documentation showing the costs you incurred for your trip. Kela may ask you to provide the receipt afterwards.

If you use your own car, Kela will reimburse you EUR 0.20 per kilometre for the part of the costs exceeding the EUR 25 copayment.

All trips you make count towards your out-of-pocket maximum

If your out-of-pocket travel costs in a calendar year exceed EUR 300, you need not pay anything for the trips you take during the remaining year. Copayments for individual trips and any payments below the copayment count towards the out-of-pocket maximum.

If you make a trip by car or by public transport, remember to claim reimbursement also for any expenses that are less than the copayment. They too count towards the out-of-pocket maximum. Claim the reimbursement within 6 months of the date when you made the trip.

The cost of using a taxi is applied automatically towards your out-of-pocket maximum, and you do not have to claim reimbursement separately.

When you reach the annual out-of-pocket maximum

Kela keeps track of your progress towards reaching the annual out-of-pocket maximum.

Once you reach the maximum, Kela notifies the dispatch centre for Kela taxis. After that, you will not be charged for the rest of the year. You will still need a certificate proving your right to use a taxi.

You will also receive a copayment card (SV 191) in the mail. If you have to use an ambulance or get a taxi in the Åland Islands, show the card to the driver.

You can use the OmaKela e-service to print out a temporary certificate proving that you have reached the out-of-pocket maximum as soon as it has been confirmed and you have been notified of it by mail. Another alternative is to pull up the certificate on the screen and take a picture of it.

If you are charged a copayment even though you have reached the out-of-pocket maximum, Kela will return to you any copayments charged unnecessarily.