Service in different languages
Kela’s basic customer service languages are Finnish, Swedish and English. If you do not speak any of the above-mentioned languages, you can ask for interpreter assistance.
You can handle most Kela-related matters by phone. You can also book an appointment and ask for interpreter assistance by phone.
- phone service in Finnish weekdays 9 –16
- phone service in Swedish weekdays 9–16
- phone service in English weekdays 9–15.
If you speak a little Finnish or Swedish, we recommend that you try our e-services.