Service in different languages
Kela’s basic customer service languages are Finnish, Swedish and English. If you do not speak any of the above-mentioned languages, you can ask for interpreter assistance.
You can handle most Kela-related matters by phone. You can also book an appointment and ask for interpreter assistance by phone.
- phone service in Finnish weekdays 9–16
- phone service in Swedish weekdays 9–16
- phone service in English weekdays 9–15.
If you speak a little Finnish or Swedish, we recommend that you try our e-services.
Brochures in different languages
Kela brochures are available in a number of languages. All brochures are available in Finnish and Swedish, and some are available in English. Brochures in other languages are listed below.
What's new
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Additional adjustment of 3.5% to Kela benefits from 1 August 2022 -
Family leave reform enters into force – benefits for both parents now open for applications -
Сезонний працівник, який прибув до Фінляндії з-за кордону, може мати право на добові під час інфекційного захворювання -
Seasonal workers coming to Finland from abroad may be eligible for infectious disease allowance -
Handle Kela-related matters on the internet or by phone also during the summer