How to apply for Kela benefits
The benefits provided by Kela are usually available on application only. The only exceptions are the reimbursements of medical, pharmaceutical and travel expenses, which are available as direct, on-the-spot reimbursements.
Before applying
Before you complete an application
- learn more about the benefit you are claiming on its dedicated webpage
- use a benefit calculator to find out if you are eligible (only in Finnish and Swedish)
- check what additional information or documentation you must supply with your application
- when necessary, contact our customer service.
Application
There is a specific application for each benefit. Almost all Kela benefits can be applied for via the OmaKela e-service. If there is no online application available for the benefit, the application must be made using a PDF form. Many of the forms can be sent via OmaKela or the forms can be sent to Kela by mail.
OmaKela is currently only available in Finnish and Swedish. Kela’s forms are also available in English. More detailed application instructions are available on the web pages for each benefit.
Complete the application as carefully as you can and enclose the necessary supporting documents. You can help to avoid delays with the processing of your application by providing all of the necessary information and documents.
If you are unable to submit a written application, you can do so by phone or by visiting a service point. You can also authorise another person to manage your Kela-related affairs for you.
Once Kela has processed your application, you will receive a decision.